- Service
On this page you can find out all about our service.
What guarantees do you offer on the products?
All of our products that we supply come with manufacturer guarantees. Depending on the brand they can range from 1 to 30 years.
What guarantees do you offer on the installation?
Our installation comes with a 2-year guarantee. As long as you haven’t had further plumbing works done once we have completed (see our terms and conditions for further details).
Can we just buy products from you if we have our own fitter?
Yes you can. We offer both the complete supply and installation package, and supply only.
Do you only supply the products you have on display?
As you can imagine there are hundreds of products we would love to display, along with the displays we already have. We try to display various styles / ranges / colours to give you the best possible options available, however, if there is something you’d like that we don’t display we can generally supply most products within the brands we are partners with.
Do you do a site survey?
We complete a survey of your room before we start, this will confirm that the agreed design will work with no problems, and everything chosen will fit as designed.